The Management of Kano Electricity Distribution Company (KEDCO) says it is set to observe the customer service week (CSW), an international event celebrated annually to recognize and appreciate customers.
This was disclosured in a statement signed by Head, Corporate Communications Unit, KEDCO Ibrahim Sani Shawai.
According to the Management, “the week is set aside to appreciate our numerous customers and to show how important our numerous customers are in choosing KEDCO and cooperating with us to build a robust power sector to sustain the economy of businesses across our franchise areas.
“Also in the course of celebrating and recognizing our customers this week, our front line staff who have been instrumental to improving customer satisfaction within the last one year will be honoured as well.
“This event will allow us to celebrate and reward our most loyal customers in different Customer class, base on their consistency in payments and volume of business transaction while appreciating them for staying with us.
“We are important as an organization because of the relationship we keep with our customers; we value our relationship and this is we are committed to ensuring that they get nothing short of quality service delivery for maximum satisfaction.”